Frequently Asked Questions
What do you charge to get to and from the Daikoku?
Trips vary in price however generally speaking – provided you are in Tokyo it will be approximately ¥12000-¥13500.
This covers pick up – Daikoku (or wherever) and back.
Typically pick up is around 7pm and you’ll be back at around 11-12pm depending on the night and how long you wish to stay.
What do you charge for assisted buying?
If you find something you like or need help purchasing on a Japanese website such as yahoo or Rakuten- we charge 10% of the total of all fees (item+shipping costs+10%) However its important you send us the link for exactly what you want and be ready to make payment
Can you find me a…. with ….etc ?
We mainly assist in buying and sourcing things that customers know what they want.
If you’re unsure of exactly what you are after, its best to decide before contacting us.
When do I get my item?
Depends in many things – but typically we request you do not make payment until we are certain we have it available. So – once payment has been made, typically its around 10-15 days to your door. Some items are made to order which can take significantly longer
How much is shipping?
Shipping is dependent on weight and volume, and each item is different. We also combine ship
How long does shipping take?
Given the situation with the COVID-19, things take typically 10-15 days to your door through Fedex, or around 2 months via SEA container
Where’s my tracking number?
Once item is shipped – we will e-mail you with the tracking
Can anyone vouch for you?
Please see our facebook Feedback
Where are you located?
Back and forth between Australia and Japan – however we mainly are conducting out of Tokyo.